BNY Mellon CEO: AI authored 40% of code, 140 digital staff
BNY Mellon CEO Robin Vince said at the Milken Institute that AI authored over 40% of the bank’s code in Q1 and the firm operates about 140 “digital employees”.
At the Milken Institute’s 2026 global conference in Beverly Hills, BNY Mellon CEO Robin Vince told a panel that artificial intelligence wrote more than 40% of the bank’s code in the first quarter and the firm now runs roughly 140 “digital employees.” He argued the technology frees up resources the bank can redirect to new roles and markets.
BNY Mellon manages about $562 billion in assets and has roughly 47,000 employees. The bank began building its AI foundation about four years ago and rolled out an internal platform, Eliza 2.0, last year. The platform is used by staff for tasks including payment validation and operational workflows. The firm has a multiyear collaboration with OpenAI.
In first-quarter reporting, the bank reported a more than 10% year-over-year increase in software releases and a greater than 20% rise in the completion of certain client onboarding processes. The bank noted that about half of its human workforce uses AI tools daily and that around 220 enterprise AI solutions are in development.
“I think when you can save in one place, it allows you to be able to do more,” Vince added.
Jenny Johnson, CEO of Franklin Templeton, observed that each wave of technology raises concerns about job losses and offered that “Once you get the tools in people’s hands, I think we’re going to find things that we never understood we needed that we’re suddenly not going to be able to live without.”
Vince also addressed the U.S. Treasury’s selection of BNY Mellon to serve as the financial agent for a proposed childhood savings program that would deposit $1,000 into accounts for children born between 2025 and 2028. He noted the funds would grow tax-free until withdrawn and described estimates that the accounts could grow to $100,000 to $500,000 over time as “very realistic” if prior equity returns continued.
Company filings and executive statements indicate the bank plans to continue embedding AI across operations to support increased software output and client-service efficiencies.
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