Trustfull launches Investigator for faster fraud probes

Trustfull has launched Investigator, a conversational AI tool for fraud analysts. The product is available now to all users on the Trustfull platform.

Investigators can use natural-language prompts to ask about emails, phone numbers, IP addresses, web domains and onboarding attempts. The system selects relevant intelligence sources, runs the necessary checks and returns structured, explainable findings within seconds.

The tool examines phone numbers for indicators such as disposable-number flags and linked accounts. It checks email addresses for breach exposure, deliverability and domain reputation. It analyses IP addresses for VPN and proxy use and reviews websites for ownership, hosting and digital advertising activity.

Analysts can begin investigations with prompts such as “Check whether this phone number looks suspicious,” “Assess this onboarding attempt,” or “Analyze this email and linked digital signals.” Investigator correlates signals across sources and presents the results in an explainable format.

Trustfull said the launch responds to rising pressure on fraud teams as organized fraud groups use automation and AI to scale attacks. The vendor contrasted Investigator with tools that require analysts to choose and combine manual checks across several systems.

Marko Maras, Trustfull’s chief executive, commented: “Fraud analysts do not need more dashboards, but faster access to reliable and explainable intelligence. Trustfull Investigator was built to reduce friction through AI-powered orchestration, allowing teams to uncover and correlate risk signals faster without sacrificing visibility or control.”

Trustfull describes Investigator as an orchestration layer that automates routine correlation while keeping teams in control. The company says the capability aims to shorten time spent hunting for signals and to provide clearer evidence chains for analysts reviewing suspicious accounts and transactions.